Legal Information
Your privacy and security are our top priorities. Please review our policies below.
Last updated: January 10, 2025
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and email address
- Company information
- Payment and billing information
- Communication preferences
Usage Information
- Transaction details and payment data
- API usage logs and metrics
- Device information and IP addresses
- Browser type and operating system
Blockchain Information
- Wallet addresses (public information)
- Transaction hashes and amounts
- Block timestamps and confirmations
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Service Provision
- Process payments and transactions
- Maintain your account
- Provide customer support
- Send service notifications
Business Operations
- Improve our services
- Prevent fraud and abuse
- Comply with legal obligations
- Analyze usage patterns
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Access Control
Strict access controls ensure only authorized personnel can access your data.
Monitoring
24/7 monitoring and logging of all system activities and access attempts.
Backup & Recovery
Regular backups and disaster recovery procedures to protect against data loss.
5. Your Rights
You have certain rights regarding your personal information, including:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Terms of Service
1. Acceptance of Terms
By accessing or using CoinRush services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Services
CoinRush provides cryptocurrency payment processing services, including but not limited to:
- Payment processing for TRX and USDT
- Wallet management services
- Transaction monitoring and reporting
- API access for integration
- Webhook notifications
- Partner dashboard and analytics
- Customer support services
- Security and fraud prevention
3. User Obligations
Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
Compliance
You agree to comply with all applicable laws and regulations when using our services, including but not limited to anti-money laundering (AML) and know your customer (KYC) requirements.
Prohibited Activities
The following activities are strictly prohibited:
- Using our services for illegal activities
- Processing payments for prohibited goods or services
- Attempting to compromise our security systems
- Engaging in fraudulent or deceptive practices
- Violating applicable laws or regulations
4. Fees and Billing
Service Fees
Our current fee structure is as follows:
Shared Wallets
2% per transaction
Personal Wallets
Monthly subscription + 0% transaction fees
Billing Terms
- Transaction fees are deducted automatically from processed payments
- Monthly subscription fees are charged in advance
- All fees are non-refundable unless otherwise specified
- We reserve the right to change fees with 30 days' notice
5. Limitation of Liability
To the maximum extent permitted by law, CoinRush shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
6. Service Availability
While we strive to provide reliable service, we cannot guarantee 100% uptime. Our services may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances.
Target Uptime
99.9% availability
Maintenance
Scheduled with advance notice
Support
24/7 technical support
7. Termination
Either party may terminate this agreement at any time with or without cause. Upon termination, you will lose access to our services, but we will process any pending transactions and release any remaining balance.
User Termination
You may cancel your account at any time from your dashboard.
Service Termination
We may suspend or terminate accounts for violations of these terms.
8. Contact Information
If you have any questions about these Terms of Service or our Privacy Policy, please contact us:
Questions About Our Policies?
Our team is here to help you understand our terms and how we protect your privacy.